As a cross-unit business entity at Swiss Post, we have a complete e‑commerce service portfolio. Our 25-person team in Berne works strives to ensure your success and actively supports you with comprehensive know-how all along the e‑commerce value chain.

How we work

We focus on your personal requirements and success in online retail. As a direct point of contact, we accompany you with advice at every stage of your project. Where necessary, we call on additional partners.

We focus on your personal requirements and success in online retail. As a direct point of contact, we accompany you with advice at every stage of your project. Where necessary, we call on additional partners.

Getting to know you and needs assessment

We present you with a range of different solutions based on your business model and corporate goals. We work with you to define the next steps. 

Concretizing and guide price offer

We determine the range and depth of the e‑commerce solution together. You receive a non-binding guide price offer.

Specifications and offers

We cooperate with you in workshops to define all the requirements of the overall solution (online shop, logistics, IT processes, etc.). We incorporate these into the specifications and the binding offer.

Project launch and conclusion of the contract

In follow-up workshops, we finalize the detailed concept and the timetable, determine the project team and conclude the contract negotiations.

Implementation and project acceptance

The e‑commerce solution is configured and implemented in coordination with you and any third parties. Once accepted by you, the project is complete.

Operation and further development

We hold regular meetings to discuss reports and analyses and define optimization and development measures. This ensures that you remain successful in the long-term

What customers say about us

«Swiss Post is a constructive and goal-oriented partner. I outlined my ideas and Swiss Post helped me make them happen.»

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examples (PDF)
SafeRec
Andi Heller, SafeRec

“We have an excellent solution and a partner that responds to our requirements.”

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examples (PDF)
Swiss rhodiol’alp
Christian Fracheboud, Swiss rhodiol’alp

« Swiss Post was the right choice.» 

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examples (PDF)
Vinazion
Rolf Blumenthal, Vinazion

«In terms of reliability and professionalism, the support provided is very good in every respect.»

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examples (PDF)
CeDe-Shop Ltd
Martin Zeller, CeDe-Shop Ltd

Who we have worked with

Regardless of whether it is in the confectionery or furniture business: Swiss Post e‑commerce is always the right partner because we take your individual requirements into consideration. Below is a selection of reference examples. Have fun reading about them!

Where we work

Would you also like to have a successful online shop? We look forward to hearing from you soon. If you have any questions or require more information, we are always happy to help.