How we work

We focus on your personal requirements and success in online retail. As a direct point of contact, we accompany you with advice at every stage of your project. Where necessary, we call on additional partners.

Getting to know you and needs assessment

We present you with a range of different solutions based on your business model and corporate goals. We work with you to define the next steps. 

Concretizing and guide price offer

We determine the range and depth of the e‑commerce solution together. You receive a non-binding guide price offer.

Specifications and offers

We cooperate with you in workshops to define all the requirements of the overall solution (online shop, logistics, IT processes, etc.). We incorporate these into the specifications and the binding offer.

Project launch and conclusion of the contract

In follow-up workshops, we finalize the detailed concept and the timetable, determine the project team and conclude the contract negotiations.

Implementation and project acceptance

The e‑commerce solution is configured and implemented in coordination with you and any third parties. Once accepted by you, the project is complete.

Operation and further development

We hold regular meetings to discuss reports and analyses and define optimization and development measures. This ensures that you remain successful in the long-term

What customers say about us

«Swiss Post is a constructive and goal-oriented partner. I outlined my ideas and Swiss Post helped me make them happen.»

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examples (PDF)
Andi Heller, SafeRec

«We’ve received excellent support right from the start, in terms of both personal consultation and comprehensive documentation.» 

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examples (PDF)
Paul Scherer, Devirex Ltd

« Swiss Post was the right choice.» 

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Rolf Blumenthal, Vinazion

«In terms of reliability and professionalism, the support provided is very good in every respect.»

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examples (PDF)
Martin Zeller, CeDe-Shop Ltd

Who we have worked with

Where we work

Would you also like to have a successful online shop? We look forward to hearing from you soon. If you have any questions or require more information, we are always happy to help.