What does Swiss Post offer business customers in e‑commerce?

Swiss Post is your partner for the entire e‑commerce value chain. We offer our customers a complete, all-inclusive service in the outsourcing model – from the development and operation of an online shop with integrated payment solution through direct marketing to the storage, picking, packaging and delivery of goods. If required, we will also be happy to handle the entire returns process including customer service.

You do not need all the services? You can also obtain our services individually and combine them in accordance with your needs.

Who are Swiss Post’s e-commerce solutions suitable for? 

Our service is intended for customers who are planning to join the world of online retail or are already active in this field and want to optimize their business.

Why is cooperation with Swiss Post worthwhile?

We advise and support you at every stage of your project, from planning and implementation through to the optimization and further development of your online shop. We continually search for the solution best suited to your needs. Thanks to our extensive know-how along the entire e‑commerce value chain, you receive a comprehensive solution and are assigned a single contact partner for all services.

Can Swiss Post also support me in international e‑commerce?

Do you want to open up new markets with your online shop? Be bold enough to make the move abroad with Swiss Post. Our specialists will be happy to support and advise you in all matters concerning imports and exports. Click on the link to find out more about our international services.

Module international services 

Who is behind Swiss Post’s e‑commerce? 

E-commerce is an cross-unit business entity at Swiss Post. Our 25-person team strives to ensure your success. We focus on solutions that are tailored to individual needs. We have set ourselves the goal of making our customers’ lives easier and making them more successful in online retail. You can find out more about how we work here. 

About us