E-commerce 
Your partner for individual solutions

Success in online retail requires up-to-date knowledge about customers and the market. Thanks to “The basics of Swiss e-commerce”, you can acquire the necessary understanding and get off to a flying start. 

Swiss residents are increasingly using their smartphone to shop online. They see mobile payment and online shop certification as less important factors.

The new digital coach from Swiss Post helps you optimize your e-commerce solution. In a playful survey, we’ll show you how to set up or develop your strategy to ensure maximum success. Practical tips and interesting background information await you! 

How well do you know the needs of your own customers? We surveyed around 10,000 Swiss people on their requirements and attitudes towards shopping at online shops in Switzerland and abroad. Test your knowledge by taking the short test.

Are you planning to get into e-commerce by opening a shop? In this guide, we set out the key points you need to consider to get yourself started in online retail.